Lizaro Cookie Policy and Browser Consent

Last updated: May 21, 2026

This cookie policy explains how Lizaro, operated by Sligo Limited (company registration C 104415), uses cookies and similar tracking technologies on its website. The policy applies to all users accessing the platform from Australia and describes what data is collected through cookies, why it is collected, and how you can manage your preferences. Reading this document alongside the privacy policy gives a complete picture of how personal data is handled across the service.

The scope of this policy covers all browser-based interactions with the Lizaro website, including desktop and mobile access through Android Chrome and iOS Safari. It does not cover data practices of third-party services that operate under their own cookie and privacy frameworks.

Interpretation and Definitions

To ensure clarity throughout this policy, the following terms carry consistent meanings wherever they appear. These definitions apply to both singular and plural forms of each term.

Key Terms Explained

The company refers to Sligo Limited, the legal entity operating the Lizaro brand. The website refers to the online casino and sportsbook service accessible to Australian users. A user is any person who accesses the website, whether registered or browsing without an account.

Cookies are small data files placed on a device by a website during a browsing session. A session is the period of continuous activity between a user opening and closing a browser. Personal data means any information that directly or indirectly identifies a natural person, as defined under applicable data protection standards.

Scope of Application

This policy applies to all users who access the website, regardless of their registration status. By continuing to use the site, users acknowledge that cookies may be placed on their device in accordance with the settings described in this document. Users located in Australia are the primary audience for this service.

What Cookies Are

Cookies are a standard mechanism used by websites to store and retrieve small pieces of data on a user's device. They serve practical functions that support the day-to-day operation of an online service.

How Cookies Function

When a user visits the website, the server sends a cookie to the browser, which then stores it locally on the device. On subsequent visits or page loads, the browser sends the stored cookie back to the server. This exchange allows the site to recognise returning users, maintain active sessions, and recall stored preferences.

Cookies do not contain executable code and cannot access files stored elsewhere on a device. The data held within a cookie is limited to what the website itself placed there.

Connection to Personal Data

Some cookies may be associated with personal data where that data has already been provided by the user, such as a logged-in account session. In those cases, the cookie data falls within the scope of the privacy policy and is processed in line with the same legal basis and retention rules. Cookies that operate independently of an account do not on their own identify a natural person.

Types of Cookies Used

Cookies differ primarily by how long they remain on a device and what triggers their removal. The two main types used on the Lizaro website are session cookies and persistent cookies.

Session Cookies

Session cookies exist only for the duration of a single browser session. They are created when a user opens the website and are deleted automatically when the browser is closed. These cookies are used to maintain continuity during a visit, such as keeping a user logged in while navigating between pages or retaining items in a bet slip.

Because they are removed at session end, session cookies do not accumulate data across multiple visits. They pose a low privacy risk and are generally necessary for core site functions to operate correctly.

Persistent Cookies

Persistent cookies remain on a device after the browser session ends, until they either expire or are manually deleted. They are used to remember preferences and settings across separate visits. The expiry period varies depending on the function of the cookie, ranging from a few days to several months.

Users who return to the site after some time may find that their language preference, display settings, or login state has been retained. This is the result of a persistent cookie carrying that information between sessions.

Cookie Categories

Cookies used on the website fall into distinct functional categories. Each category serves a defined purpose, and the level of necessity varies between them.

Essential Cookies

Essential cookies are required for the website to function at a basic level. Without them, features such as account login, secure session handling, and payment processing cannot operate. These cookies are placed automatically and do not require separate consent, as they are strictly necessary to deliver the service the user has requested.

Examples include session identifiers that keep a user authenticated during a visit and security tokens that protect form submissions from cross-site request forgery.

Functional Cookies

Functional cookies improve the experience by retaining choices the user has already made, such as the preferred language or region-specific display settings. They are not strictly required to use the site, but their absence means the website cannot remember those settings between visits. Users would need to reapply preferences each time they return.

How Cookies Are Used on the Website

Cookies serve specific operational roles across the Lizaro platform. Their use is tied directly to features that users interact with during a standard visit.

Authentication and Session Management

When a user logs in to their account, a session cookie is issued to confirm their identity throughout that visit. This prevents the user from needing to re-authenticate on every page. If the session expires or the browser is closed, the user is required to log in again. This mechanism also supports account security by limiting how long an authenticated session remains active without user interaction.

Preference Storage

Cookies record choices such as language selection, odds display format, and notification preferences. These settings are written to a persistent cookie so that returning users do not need to reconfigure the site manually. The data stored is limited to interface choices and does not include financial or identity information.

Site Performance and Monitoring

Analytics cookies track aggregated data about how pages are loaded, which sections users navigate to, and where errors occur. This information is used to identify technical issues and improve overall performance. The data is typically anonymised or pseudonymised and is not linked to individual account records unless a specific security or compliance review requires it.

User Choices and Cookie Control

Users have the ability to control how cookies are handled on their device. The method and extent of control depends on the browser and device being used.

Disabling Cookies

Most browsers allow users to block all cookies or selectively block third-party cookies through their settings. Disabling essential cookies will affect site functionality significantly. Actions such as logging in, maintaining a session, and completing transactions may not work correctly if essential cookies are blocked. Users should be aware of this trade-off before adjusting cookie settings.

Deleting Cookies

Existing cookies can be deleted at any time through the browser's privacy or history settings. Deleting cookies removes stored session data, which means the user will be logged out of any active session and stored preferences will be cleared. Deleting cookies does not cancel an account or remove personal data held on the company's servers.

The following actions are available through standard browser controls:

• 🧹 Block all cookies from being set on the device
• 🗑️ Delete all existing cookies from browser storage
• 🔍 View which cookies are currently stored by the website
• 📌 Allow cookies only from specific trusted sites
• 🚫 Block third-party cookies while allowing first-party cookies

Managing Cookies in Your Browser

The steps for managing cookies vary between browsers. The following guidance covers the most commonly used browsers among Australian users accessing the Lizaro platform.

Google Chrome

Open the Chrome menu and select Settings. Navigate to Privacy and security, then choose Cookies and other site data. From there, you can block cookies, allow all cookies, or configure exceptions for specific sites. Clearing existing cookies is done through Clear browsing data under the same Privacy and security section.

Mozilla Firefox

Go to the Firefox menu and open Settings. Select Privacy and Security, then scroll to the Cookies and Site Data section. Firefox allows you to block cookies, manage exceptions, and clear stored data from this panel. Enhanced tracking protection settings in the same section offer additional control over third-party cookies.

Apple Safari

On iPhone, go to Settings, scroll to Safari, and open the Privacy and Security section. Toggling Block All Cookies prevents all cookies from being stored. On macOS, the same options are found under Safari Preferences, then Privacy. Note that some Safari versions block third-party cookies by default.

Other Browsers

Microsoft Edge, Opera, and other browsers offer similar cookie controls, typically found under Privacy or Security settings. For browsers not listed here, refer to the browser's official help documentation. Most browsers follow a broadly similar settings structure, making it straightforward to locate cookie controls regardless of which browser is in use.

The table below summarises where cookie controls are located in common browsers:

Third-Party Cookies and Services

Some cookies placed during a visit to the website originate from third-party services integrated into the platform. These may include analytics providers, payment processors, and game content providers such as Pragmatic Play, Evolution, and NetEnt.

Third-Party Data Practices

Third-party services operate under their own privacy and cookie policies, which are separate from this document. Lizaro does not control how those parties collect or use data through their cookies. Users who want to understand how third-party cookies function should refer to the relevant provider's documentation. The use of third-party services is limited to those necessary for delivering the full casino, sportsbook, and payment experience.

Analytics and Measurement Tools

The website may use third-party analytics tools to measure traffic patterns and page interactions. Data collected through these tools is typically anonymised before processing and is used to identify performance issues rather than to profile individual users. Where such tools place cookies, they fall under the optional analytics category and can be blocked through browser settings without affecting core site functionality.

Data Retention and Cookie Lifespan

The length of time a cookie remains on a device depends on its type and purpose. Retention periods are set to the minimum necessary to fulfil the cookie's function.

Users can clear cookies at any time through their browser settings, regardless of the set expiry period. Removing a cookie before it expires has the same effect as it reaching its natural expiry date.

Updates to This Policy

This cookie policy may be updated from time to time to reflect changes in technology, regulatory requirements, or the services offered on the platform. When material changes are made, the updated policy will be published on the website with a revised date at the top of the document.

Continued use of the website after an updated policy has been published constitutes acknowledgement of the revised terms. Users who do not agree with changes to the policy should discontinue use of the website and adjust their browser cookie settings accordingly. Questions about a specific change can be directed to the support team.

Contact for Cookie Enquiries

Users who have questions about this cookie policy or who want to raise a concern about how cookies are used on the website can contact the support team directly. All enquiries relating to data protection, consent, or cookie management are handled by the team responsible for privacy compliance.

How to Get in Touch

The primary contact channel for cookie-related questions is email. Users can send enquiries to support@lizaro.com and should include a clear description of their question or concern. The support team operates around the clock and aims to respond to data-related requests within 24 to 72 hours, in line with the review timeframes applied to identity verification and account queries.

When contacting support about cookies or data processing, it helps to include the following:

• 📧 The email address associated with your account, if registered
• 🖥️ The browser and device type you are using
• 📝 A brief description of your concern or question
• 📆 The approximate date you noticed the issue

For general account support, live chat is also available directly through the website. Cookie and data protection matters that require written records are best submitted by email to ensure a trackable response.